By authorizing your proposal, you agree to these terms and allow Quantum Dynamix to begin work on this project.

Payment terms are as follows: 50% deposit upon authorization, 25% payment in 30 days from order, 25% payment in 60 days from order.

The timeline for development is 30 days for semi-custom website and 90 days for completely custom websites. Client assets will dictate final launch of website. If client assets or feedback are not received in 90 days, the project will be deemed dormant. Additional Reactivation Fees may be assessed at the discretion of Quantum Dynamix, no greater than 25% of the total project costs.

Monthly billing for website hosting, website maintenance, website update support, and website and database backup will begin upon website launch. Billing for email marketing will begin upon authorization of this proposal.

After an invoice is 15 days past due, the client will be subject to a 10% late fee of the original invoice amount. If the invoice is not paid in full in the next 30 days, or if a prior arrangement is agreed upon by both parties by the end of that period, access to the client's website will be revoked. If your account becomes delinquent, you will be subject to collection procedures and therefore be responsible for any costs associated with collecting this debt, whether be it by a collection agency or attorney. Accordingly, you will be responsible for any court costs or other charges associated with collecting the delinquent balance of your account.

Quantum Dynamix only designs and develops websites hosted by our firm. Semi-custom sites, source code, copyrighted content, videos, and the United Concordia Dental Education Library are only licensed to the client during the hosting period and remain property of Quantum Dynamix or United Concordia.

In no event shall Quantum Dynamix or United Concordia be liable to you or any party related to you for any indirect, incidental, consequential, special, exemplary, or punitive damages or lost profits, even if Quantum Dynamix has been advised of the possibility of such damages. In any event, Quantum Dynamix total aggregate liability to you for all damages of every kind and type shall not exceed the contracted price of services provided in this purchase agreement.

The completed project will adhere to the technical specifications listed below. Alterations to these specifications may alter the supplied project budget:

Required Hosting Specifications
Quantum Dynamix will provide all hosting services for websites developed under this agreement.

Screen Resolutions, Color Depth, Monitor Size
Screen Size: Optimized for 1024 X 768

User Operating Systems
Windows 8 / 7 / Vista
Mac OS 10 and upward

Video and Audio
Video and audio may be used within various pages as appropriate.

Browsers
Internet Explorer 9, 10, 11
Firefox - Current
Safari - Current
Chrome - Current
Mobile - iOS (iPhone and iPad) and Android (Current)

Browser Assumptions
The site may not work perfectly in older web browsers (IE 8 and earlier, for example) and some (mostly older) Android mobile devices

JavaScript, Cookies, CSS, and scrolling
JavaScript support is necessary to view the website.
Semantic Cascading Style Sheets (CSS) will be used to control text appearance, site layout, etc.
The site will not scroll horizontally at 1024 X 768 or higher but may scroll vertically

Connection Speed
The site assumes a standard broadband connection will be used to access the website.

If the client chooses to retain Quantum Dynamix to provide continued Website Maintenance Retainer, they agree to abide by the additional terms stated below. Website maintenance retainers are invoiced prior to service rendered in the period agreed upon in this contract (monthly, quarterly, or yearly). At the end of each invoice cycle, retainer usage will be assessed. Any overages will be reported to the client and additional charges will be included on the next invoice.

Website maintenance retainer (only within the maintenance retainer - not as a part of website hosting) support includes: website technical support, hosting related support (including email support), website maintenance, website revisions, upgrades to the WordPress core, upgrades to associated plug-in, and WordPress upgrade compatibility issues. Time is not transferable from one billing cycle to another and does not accumulate.

Hours are billed in 15 (fifteen) minute increments. Payments rendered are considered fully earned and non-refundable. Maintenance hours are not transferable from month to month. Any related out-of-pocket expense (i.e. long distance travel, audio recording, photography, etc.) is not considered part of this contract and is not included. Any requests that are deemed outside of the original scope this maintenance agreement will be considered additional time within the maintenance contract. Quantum Dynamix reserves the right to determine what requests are indeed outside the scope of website maintenance. Any additional work beyond the hours originally contracted or deemed outside the scope of the maintenance retainer will be invoiced separately at the rate of $125. The client will be alerted to any potential overages prior to their occurrence. All time will be recorded by Service Provider and made available to the Client upon request.

All maintenance contracts are guaranteed valid for the period of one year, starting on the first month of service. No changes in pricing, service, or terms will occur within the first year of the contract. After a period of one year, the hosting contract will continue under the terms agreed upon indefinitely. After a period of one year, Quantum Dynamix may choose to not continue this contract. If any changes in pricing, service, or terms occur outside of the first year, Quantum Dynamix will cancel the contract and replace it with a new maintenance contract.

At any time, the client may choose to cancel maintenance service. Quantum Dynamix must be notified within 30-days of the next billing cycle.

If the client chooses to retain Quantum Dynamix to provide continued WordPress Support (WordPress Upgrade and Backup Support Retainer), they agree to abide by the additional terms stated below. WordPress Upgrade and Backup Support retainers are invoiced on a monthly basis prior to service rendered.

Within the first ten (10) days of every month, Quantum Dynamix will upgrade all WordPress plug-ins as well as the WordPress core (if necessary). Once the upgrade is complete, Quantum Dynamix will review the site for compatibility issues. Standard practice will be to "rollback" an update, or revert to a previously stable version of WordPress or a plug-in, when a compatibility conflict occurs. Resolving a compatibility issue is not included with this service. Compatibility issues may be resolved using website maintenance time or may require an additional scope of work.

All maintenance contracts are guaranteed valid for the period of one year, starting on the first month of service. No changes in pricing, service, or terms will occur within the first year of the contract. After a period of one year, the hosting contract will continue under the terms agreed upon indefinitely. After a period of one year, Quantum Dynamix may choose to not continue this contract. If any changes in pricing, service, or terms occur outside of the first year, Quantum Dynamix will cancel the contract and replace it with a new maintenance contract.

At any time, the client may choose to cancel maintenance service. Quantum Dynamix must be notified within 30-days of the next billing cycle.

All questions regarding the Quantum Dynamix Terms and Conditions should be directed to Craig Kazda via email (ckazda@quantumdynamix.net) or telephone (717-431-6681).